Cross-cutting management of agent schedules, workstations, reception posts
Highlighting empty niches (Posts without agents or agents without activities)
Controlled entry: proposal of agents available for the position, sorted by relevance
Personalized display, choice of period (day/week/month)
Swiped – drop
Rational management of public service and internal service workstations
Taken into account the specifics of "trades": hours of public service, team management, planning model...
Multi-site Statistics and Reports
Agents can view their schedule as well as their facility's schedule from anywhere, from any responsive system support, compatible tablets and smartphones
Cross-sectional entry of schedules/agents/workstations/reception posts.
Management of the sectors
Planning model management
Included in our offer
Training in the use of the software Support for implementation and follow-up
Optional
Training in the home function
The stakes of hospitality management of the host teams
The reception of all types of public
For rational management of the public service in a public or university library, on one or more sites
Taking into account the specifics of library schedules: utility slots, specific module for managing absences and replacements, meridian break, business management...
CredoPlanning requires no installation and is accessible from all media
